Delivery and payments
DRAFT - document being completed before sales start. Marked fields require confirmation.
7 Delivery and order fulfillment
1. Delivery is made to the countries and places indicated in the Store for a given order. Delivery methods, costs and restrictions are visible no later than at the beginning of the ordering process, and the specific cost and deadline for the selected option are visible before its approval.
2. Deliveries are made by InPost. Delivery within Poland is free of charge if the total value of the goods in the order after taking into account discounts, excluding delivery costs, is at least [SUPPLEMENT: FREE DELIVERY THRESHOLD - PLN X GROSS]. Below this threshold, the delivery cost is indicated in the basket before placing the order. Free delivery on this basis applies only to addresses and collection points in Poland. [SUPPLEMENT: available InPost services, supported countries, preparation time of available goods and expected transit time.]
3. The shipping date determines the moment of handing over the shipment to the carrier; delivery date also includes transportation. The completion date and the event from which it is counted are provided before the purchase. Unless another date has been agreed, the goods will be delivered without undue delay, at the latest within 30 days from the conclusion of the contract.
4. Pre-sale is subject to separate deadlines indicated in Chapter 8 and on the product card. The message about fast shipping of available products does not apply to preorders.
5. Shipments outside the customs territory of the European Union may incur import duties. Before the purchase, the Seller informs whether he includes them in the price, whether the obligation to pay them is borne by the recipient, and provides their amount or information about the possibility of costs if they cannot be reasonably calculated in advance. [TO BE ADDITIONED: actual overseas shipping model.]
6. In consumer sales, the risk of accidental loss or damage to the goods is generally transferred to the Consumer upon its release to the Consumer or the person indicated by him. The exception applies to the Consumer's own choice of carrier when the Seller had no influence on this choice.
7. Checking the shipment and preparing a damage report may help explain the damage, but is not a condition for accepting a complaint or exercising the Consumer's rights.
8 Pre-sale, i.e. preorder
1. The product offered in pre-order is clearly marked before purchase. The product card and order summary indicate the date or clearly defined delivery interval and payment rules.
2. [TO BE CONFIRMED: the proposed model is to charge the full price upon purchase. If an advance payment is used, its amount, payment deadline and settlement rules should be specified before publication. Do not call the payment a deposit without consciously determining the consequences.]
3. For each pre-order, before starting the sale, please provide: [PRODUCT NAME], [ORDER ACCEPTANCE PERIOD OR LIMIT], [DELIVERY DATE], [PAYMENT TERMS]. These data enter the contract and are sent in its confirmation.
4. In the case of a basket combining preorder and available goods, the Customer receives information before ordering whether the products will be shipped together or separately, on what dates and at what total cost. [CHOICE: shared or split shipping model.]
5. The Seller cannot unilaterally extend the agreed preorder deadline. In the event of an expected delay, it immediately informs the Customer about the reason and the proposed date. The Customer's lack of response does not constitute consent to the change.
6. If the goods are not delivered on time, the Consumer may set an additional appropriate deadline and, after its ineffective expiry, withdraw from the contract. In cases provided for by law, in particular when the Seller refuses to deliver or the deadline is important, an additional request is not necessary. Payments will then be refunded immediately.
7. The customer entitled to withdraw may also report it before receiving the product. The 30-day return period is counted from receipt of the goods in accordance with Chapter 9, and not from payment or placing a pre-order.
Payments
Payments are supported by Shopify Payments and PayNow. Available methods are presented in the shopping cart before placing your order.
